Vinted Members Voice Frustration About Size Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are posting online claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with similar services.
The platform has recommended to check their listings and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the sizes had both one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.